REFUND & CANCELLATION POLICY
OurDoctor.in is a Sister Concern of RURBANMATE TECHNOLOGY PRIVATE LIMITED, BALASORE
1. Security Fees is one Type of Fees to restrict Bogus/Fake Booking which is Fully Refundable only if Patient Meet the Doctor or Cancel the Appointment before Appointment Date or Appointment Cancelled by Doctor/OurDoctor.in 2. Service Fees is our Charges to provide service and it isn't Refundable in any Case. 3. User can Cancel an Appointment before Appointment Date and Only Security Fees will be Refunded. 4. Nothing will be Return in Case of Absent for a Confirm Ticket and Security Fees will be Paid to Doctor 5. If Waiting Ticket didn't confirm, Ticket will be cancelled and Security Fees will be Returned. 6. REFUND AMOUNT WILL BE REFUNDED BY THE MODE OF PAYMENT WITHIN 7 WORKING DAYS. 7. Patient should reach the Clinic before 30 Minutes with Appointment Number and ID Proof. We have given an Aprox Time but in case of Emergency, Patient may wait some more time to meet with doctor. So We are requesting, keep one hour more in your hand, when you are going to meet with Doctor/Ultrasound Center.